Coincidiendo con el día mundial de la AAPP, Entelgy señala los cuatro grandes desafíos que tienen que abordar las instituciones públicas.
Las administraciones públicas tienen fama de contar con procesos tediosos y plataformas obsoletas a la hora de realizar cualquier tipo de gestión digital y de haber llevado la burocracia también a este terreno. Sin embargo, la Administración Electrónica española se sitúa en el cuarto puesto del ámbito de servicios públicos digitales en el Índice de Economía y Sociedad Digital (DESI) elaborado por la Comisión Europea.
Esto no quiere decir, sin embargo, que no quede mucho camino por recorrer. En este sentido, el 90% de las administraciones están ya en proceso de transformación digital, aunque a distintos ritmos, puesto que solo un 30% se encuentra en un nivel muy avanzado.
“La pandemia que hemos vivido ha roto muchos clichés, también en la Administración Pública, donde prácticamente de un día a otro los profesionales se han visto obligados a teletrabajar y han seguido operando sin afectar sustancialmente la actividad. Sin embargo, la experiencia que percibe el usuario aún está lejos de ser la que probablemente esperen en unos tiempos en los que están acostumbrados a realizar cualquier gestión rápidamente con su teléfono móvil”, afirma Ángel Echevarría, Director Corporativo de Governance en Entelgy.“En cualquier caso y aunque sin duda hay mucho camino por recorrer, cada vez percibimos más interés por parte de las Instituciones Públicas en adoptar soluciones IT profesionales y además en trabajar con nuevas metodologías, como Agile, lo que sin duda acelerará y simplificará los procesos de digitalización. Sin duda hay excelentes profesionales en la Administración Pública, con muchas ganas de traccionar el avance digital”.
Fuente: https://www.computing.es/
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