Así de claro se mostró Ignacio Cobisa, Analista Senior de IDC Research España en el IDC COGNITIVE 2019 patrocinado por Crayon, Fujitsu e Intel.
La segunda predicción de este evento es que en 2024 el 90% de las grandes compañías adoptará tecnologías y herramientas multicloud o híbridas. De acuerdo con los datos de IDC Research España, el mercado mundial de servicios de datos en cloud híbrida crecerá un 21% anual hasta 2021.
En 2022, el 40% del gasto IT estará relacionado con cloud, porcentaje que pasará al 80% en 2020
En el caso del mercado Cloud en España, IDC pronostica un crecimiento medio anual de más del 17% en los próximos años, pasando de los 1.514 millones de euros alcanzados en 2018, a más de 2.790 millones de euros en 2022.
El porcentaje de empresas que cuentan con más de un proveedor de cloud alcanza ya el 40%, lo que revela la importancia que tiene en las organizaciones la optimización de estos procesos y la gestión multicloud.
Romper silos en la organización es la gran dificultad para el 42% de las empresas españolas a la hora de afrontar la onmicanalidad
La omnicanalidad permite el desarrollo de relaciones más profundas, más inmersivas y de confianza que impulsen la frecuencia de interacción, aumentando el consumo, la satisfacción y al final la rentabilidad. Esto requiere que no existan silos dentro de la organización a la hora de gestionar la información del cliente, que se desdibujen por tanto las fronteras entre los canales y que el cliente se mueve libremente entre ellos.
Precisamente esta existencia de silos es destacada por el 42% de los encuestados por IDC como el desafío principal al que se enfrentan sus organizaciones a la hora de ofrecer experiencias onmicanal a sus clientes. Le siguen los CapEX y OpEX requeridos y cumplir con plazos de entrega a clientes con un 41% y 40% respectivamente.
Tendencias en Inteligencia Artificial en cifras
En IDC COGNITIVE 2019 la consultora ha revelado que el mercado de inteligencia artificial en Europa occidental alcanzará los 4.366 millones de euros a finales de 2019 experimentando un crecimiento del 31% frente a 2018. El crecimiento anual esperado hasta 2022 se cifra en 37%.
Fuente: https://www.revistabyte.es
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